Townhead Medical Practice (The Yellow Practice) is situated in Townhead Health Centre at 16 Alexandra Parade, Glasgow, G31 2ES. The Practice is actually inside the Queen Elizabeth Building of the Glasgow Royal Infirmary and has been situated here for 30 years.
As we experience an increase in demand, we have altered the way to order your prescription via telephone – please now call 0141 483 1760 to leave your prescription request. The prescription will be ready after 48hrs (working) and if being collected by an outside Pharmacy it maybe the following day before it is ready for you to collect from them e.g. Requested on Monday, ready on Wednesday and collected by the Pharmacy on Thursday. Prescriptions will be ready for collection from Townhead Pharamcy 48hrs (working) after requesting. Call the main surgery number 0141 483 1740 for all other enquiries.
The Practice will be closed on Monday 27th September for the bank holiday weekend. Please contact NHS 24 by calling 111 if you have a non urgent medical issue. The Practice will reopen at 8.30am on Tuesday 28th September.
Coronavirus – If you have any symptoms please do not leave your home, CALL ‘111’ FOR MEDICAL ADVICE. Please follow the guidance in the pop up box on our website or visit Health Protection Scotland
To stop the spread of the virus it is important that you do self isolate if you or some one you live has symptoms and seek help from friends and family members with regards to shopping etc. or contact 0800 111 4000. If there are concerns about an elderly friend or family member at this time please contact Age UK
If you are a unpaid carer for a relative or friend please click on this link to get advice on getting PPE
PPE for unpaid Carers
If you require a note/line for your employer due to self isolating please go to NHS 111 Online.
Covid-19 Leaflet in your language download.
Further information on services during the pandemic is here https://www.nhsinform.scot/campaigns/your-community-health-care-services
Appointments and Online Access
As we slowly progress to reintroducing routine services it is important that patients are aware that we remain open and available to help by calling the Practice in the first instance to enable us to continue to reduce footfall and allow social distancing to take place. PLEASE NOTE THAT YOU CANNOT USE OUR ONLINE SERVICE TO BOOK APPOINTMENTS AT THIS TIME, HOWEVER YOU CAN STILL ACCESS THE REPEAT PRESCRIPTION SERVICE. PLEASE REQUEST YOUR ONLINE ACCESS LOGON INFORMATION IN PERSON FROM OUR RECEPTION DESK – ID WILL BE REQUIRED.
Patients remain unable to book face to face appointments, we will be running clinics with telephone appointments. Please request an appointment in the normal manner by calling the Reception and a GP/Nurse will call you back at a given time (approximate). If they decide you need to be assessed in the Surgery then you will be given a time to attend by that GP/Nurse. To allow social distancing within the waiting area please attend a few minutes before your given time and attend alone (unless exceptional circumstances) – if you attend too early we will ask you to leave the Practice area and return closer to your appointed time as there will be others attending for appointments. You will be given a mask to wear and the Doctor or Nurse will be wearing PPE during your appointment.
You maybe asked to email in a picture of your condition e.g. a rash or lump/bump, to allow the Doctor or Nurse to see the symptoms. Please use our secure email address
[email protected] and in the subject line put your name (patients name) and which Doctor requested the image to be emailed. PLEASE NOTE IF YOU ARE REQUESTED TO SEND IMAGES YOU MUST DO SO BEFORE YOUR APPOINTED TIME OR THE CONSULTATION CANNOT TAKE PLACE.
Please understand that we are still in the midst of a pandemic and this method of consutling allows us to control numbers attending.
Please request precriptions in the normal manner and timeframe – we would encourage were possible that you arrange with a local Pharmacy for them to collect your prescriptions from the Surgery and perhaps deliver the medication to you. Please check online for your nearest Pharmacy and discuss this with them. You can of course still collect in person but we would encourage you to explore the alternatives during the pandemic period.
Cervical Screening will resume in August/September with an inital call by the NHS for those who would have been due unscheduled screening during the pandemic. Please contact one of our Practice Nurses for further advice.
Chronic Disease screening will gradually resume from July onwards with patients invited to attend by the Practice. We will adapt how we run these clinics as IT equipments becomes available.
Pharmacy First is a new service provided by all Pharmacies in Scotland (replaces the Minor Ailments service) in which NHS patients can seek advice & treatment from a Pharmacist for a variety of ailments instead of attending a GP or Nurse. Please see for more information and please note you may directed to this service by our staff when requesting an appointment.
There are 8 doctors and a full practice team. We are open from Monday to Friday, 8.30 a.m. until 6.00 p.m. (closing 12.30 p.m.-1.30 p.m for other than emergency telephone calls). We are closed on the normal 10 annual public holiday days.
The Doctors at Townhead Health Centre
Dr. Mairi Adam, MBChB, MRCGP, DRCOG
Dr. Jane Dely, MBChB, BSc, MRCGP, DRCOG, DCH, DFRSH
Dr. Moira Fallon, MBChB, DRCOG, MRCGP
Dr. Riaz Hafiz, MBBS, MRCGP
Dr. Ling Zhang, MRCGP, DRCOG, DCH, MBChB, BSc MedSci
Dr. Joanna Swann, MBChB, MRCGP
Dr. Sadaf Shah, MRCGP, MBChB, BMedSCI (Hons),
Dr. Keira Ranat, MRCGP, MBChB, DRCOG
Services Provided
The practice offers a wide range of services which are all available by appointment, including musculoskeletal assessment and advice from our very own Advanced Physiotherapy Practitioner. The reception team will be happy to give details.
At the entrance to the Health Centre there is a Community Reception Desk.
Community services which work closely alongside the Practice include District Nurse and Health Visiting, Treatment Room and Podiatry.
How to Register at Townhead Health Centre
To register please follow the instructions in the registering with the practice page.
Change of Address
It is very important that we hold a correct address and telephone number for you. If either of these change please notify us either by completing a form at the surgery reception desk, advising by telephone on 0141 483 1740 or log in and access the patient area to change your address.
Disabled Access
There are disabled parking bays for Townhead Health Centre (managed by the Hospital) accessed from Wishart Street situated alongside the hospital out-patient department and Health Centre Lift.
Parking
There is some roadside parking around the hospital site including Wishart Street which is metered. There is a large multi-storey car park where charges apply.