We have made changes to our IT with regards to ordering your prescription.
When informing us of your chosen Pharmacy, please note that all your prescriptions from then on will be sent to that Pharmacy automatically – you will no longer collect from the Surgery. You can also choose only one Pharmacy from the ones listed below & please take collection days into account. This has been done to eliminate possible errors with Prescriptions going to the wrong pharmacy.
We do not fax or post prescriptions to Pharmacies – it is the patient’s responsibility to collect the prescription, arrange collection by another named person or to arrange a Pharmacy collection/SAE.
This includes those patients who are staying temporarily outwith our local area – you must register temporarily with a local Practice or arrange collection/SAE for your prescriptions. The Practice will not be liable for postage or costs involved in sending the prescription.
We do not take prescription requests over the main Reception number. This ties the lines up for patients trying to get through to book an appointment for example. Prescription requests can be made in person at the Reception by completing the request form, registering for Patient Access (collect your form at Reception) or by calling the dedicated phone number 0141 483 1760 which is available during opening hours.
Below is a list of local Pharmacies who collect from the Surgery – please take into account their collection days when ordering your medication e.g. if you use First Stop/Fergusson’s Pharmacy your request should be in no later than the Friday before, allowing a clear 48hrs before they collect on a Wednesday morning.
Townhead Pharmacy – Monday to Friday
Asda Robroyston – Monday & Thursday
Boots Sauchiehall St – Monday to Friday
Fergussons (First Stop Pharmacy, Petershill Rd) – Wednesday
Dicksons Toll Cross- Monday, Wednesday & Friday
High St/Abbey Chemist – Monday to Friday
Houlihans (Smithycroft Rd) – Monday to Friday
Kennyhill Pharmacy – Monday to Friday
Right Dose/Honey Pharmacy (Alexandra Parade) – Monday to Friday
Red Road Pharmacy (Rx) – Monday, Wednesday and Friday
Royston Pharmacy (Boyles) – Monday to Friday
Rowlands Springburn – Monday to Friday
Sighthill Pharmacy – Monday, Wednesday, Thursday and Friday
Tarbets Pharmacy (Royston Rd) – Thursday
Willis Pharmacy (Wallacewell Rd) – Tuesday and Thursday
There are two main types of prescriptions:
REPEAT PRESCRIPTIONS – you receive this medication regularly and it only requires an annual review with the GP.
ACUTE PRESCRIPTIONS – you do not receive this medication regularly or it may need close monitoring depending on the drug.
How to request a prescription
- By handing in your request at the reception desk
- By telephoning the surgery Tel:0141 483 1760 (line open from Mon-Fri 8.30am to 6pm)
- By using Patient Access (online service)
Your request will take 48 hours to process (excluding week-ends) – it is good practice to make your request when you have 5 – 7 days medication left
Hospital / other service – If there is a hospital/NHs service letter requesting a prescription from your doctor – please hand this into reception. It will normally be available after 24 hours. This includes urgent requests, these will be available the next day – if the service wants you to start that same day they should provide the prescription.
If you have been in hospital the hospital will normally supply 7 days medication to you.
Excess quantities of regular repeat prescriptions for holidays for more than three weeks.
A Scottish home and Health Department circular from 1971 clarifies the position on prescribing for patients going abroad for extended periods. It states:-
If a patient intends to go away for a longer period (than two to three week’s holiday) he/she may not be regarded as a resident of this country and would not be entitled to the benefits of the National Health Service. It may not be in the patient’s best interest for him/her to continue to self-medication over such longer periods. If a patient is going abroad for a long period, he/she should be prescribed sufficient drugs to meet his/her requirements only until such time as he can place himself/herself in the care of a doctor at his/her destination.
Where ongoing medical attention is not necessary, the patient may be given a private prescription.
Please note it is the patients responsibility (were appropriate) to request the correct medication by name and in orderly time – we are not responsible if you run out of medication. Your Pharmacy will provide you with a short course of regular medication until your prescription is ready to collect from us. Posters are displayed and text messages are sent regarding closures for bank holidays and the Christmas/New Year period – please ensure we have your correct details on our records.
Private treatments or prescriptions
If you are planning on getting treatment/procedures, diagnosis or medication prescribed from a private healthcare provider/non NHS care provider then you must ensure that they are providing follow up and monitoring – the Practice is a NHS care provider and therefore will not be responsible or collaborating in prescribing, monitoring or responsible for any treatment you the patient seek privately. Please discuss any such planned treatments with a GP at the Practice for advice on what we can and cannot offer support wise.
