From 1st December 2019 we will no longer be faxing prescriptions as per NHS guidance on communications. It is the patients responsibility to collect the prescription from the Practice or make alternative arrangements – such as a relative or carer collects the prescription, the patient arranges for the Pharmacy to collect the prescription or provides SAE for it to be sent to house/Pharmacy – UNDER NO CIRCUMSTANCES WILL ANY PRESCRIPTION BE FAXED FROM 1st DECEMBER AS THE FAX MACHINE IS NO LONGER DEEMED SECURE COMMUNICATION.
There are two main types of prescriptions:
REPEAT PRESCRIPTIONS – you receive this medication regularly and it only requires an annual review with the GP.
ACUTE PRESCRIPTIONS – you do not receive this medication regularly or it may need close monitoring depending on the drug.
How to request a prescription
- By handing in your request at the reception desk
- By telephoning the surgery Tel:0141 483 1740
- By sending a fax to 0141 483 1753
- By posting in your request with a Stamped Addressed Envelope for it to be posted either to you or to a pharmacy
- By completing the online form on this website
Your request will take 48 hours to process (excluding week-ends) – it is good practice to make your request when you have 5 – 7 days medication left
HOSPITAL PRESCRIPTIONS – If there is a hospital letter requesting a prescription from your doctor – please hand this into reception. It will normally be available after 24 hours.
If you have been in hospital the hospital wil normally supply 7 days medication to you.
Excess quantities of regular repeat prescriptions for holidays for more than three weeks.
A Scottish home and Health Department circular from 1971 clarifies the position on prescribing for patients going abroad for extended periods. It states:-
If a patient intends to go away for a longer period (than two to three week’s holiday) he/she may not be regarded as a resident of this country and would not be entitled to the benefits of the National Health Service. It may not be in the patient’s best interest for him/her to continue to self-medication over such longer periods. If a patient is going abroad for a long period, he/she should be prescribed sufficient drugs to meet his/her requirements only until such time as he can place himself/herself in the care of a doctor at his/her destination.
Where ongoing medical attention is not necessary, the patient may be given a private prescription.
Please note it is the patients responsibility (were appropriate) to request the correct medication by name and in orderly time – we are not responsible if you run out of medication. Your Pharmacy will provide you with a short course of regular medication until your prescription is ready to collect from us. Posters are displayed and text messages are sent regarding closures for bank holidays and the Christmas/New Year period – please ensure we have your correct details on our records.